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Google has shown us the way; simple clean layout with just the necessary amount of information to get what you’re looking for equals success online. Not that this has not been done before, but Google showed us that a company can follow the clean look aesthetic and become hugely successful..Read more

Simplicity in Usability
There are many answers to the question what bring visitors- web surfers - to a website. However, if I had to point out one very important factor in the design of a successful website/ecommerce, beyond any doubt, the keyword would be - usability-listening-to-customers-have-limits...Read more

Study Reveals Riskiest Regions for E-Commerce
Few merchants will publicly discuss this, but it's no secret that some areas of the country carry tarnished reputations due to a high incidence of e-commerce fraud," Doug Schwegman, CyberSource director of market intelligence, said. Residents of cities like New York, Miami and other cited centers of fraud might ultimately pay a price for their area's reputation...Read more

What's Your Plan? A Little Strategy Goes a Long Way
After spending time in the SmallbusinessComputing.com Forums, I found that starting an e-commerce site is a pretty hot topic. I also noticed a very common thread in your posts - a need to reevaluate after having started the business...Read more

Best Practices in E-Commerce
It's astounding how portals have proliferated at some of the world's largest manufacturers. One global auto manufacturer has over 65 portals in its design division alone. It takes one of the e-commerce team members one day a month just to update the roadmap for the portals...Read more

E-Commerce Best Practices: Ten Rules of the Road
Since 1997, e-commerce consultancy the E-Tailing Group has been buying products from 100 web sites a year. The Chicago-based firm records and tabulates the results of its shopping experience, using the data to help them advise clients and set e-commerce benchmarks...Read more

E-Commerce and CRM: Resolutions That Matter
Foster an insatiable desire to know your customers and channels. This year I was at Epcot Center early on New Year's Day, and Disney marketing managers were there to talk to guests about the New Year's Eve celebrations the night before. That's a commitment to listening to customers...Read more

Domain Name Vigilance Vital for E-Commerce
When ICANN started, there was just one registrar for all .com, .net and .org domains. Now there are almost 350 accredited by the organization, and because of the increasing competition, prices have dropped by more than 80 percent. Consequently, ICANN President and Chief Executive Paul Twomey says, businesses need to be more vigilant...Read more

Is Your E-Commerce Strategy an Asset or a Liability?
There's nothing more maddening than a Web site that has the friendly fill-in-the-blanks customer satisfaction forms that promptly take your responses into a database created when Steve Ballmer had hair. It is amazing how many companies ask for feedback from customers and never acknowledge it when it arrives...Read more

The Web: New Wave of Online Entrepreneurs
The technology that powers the online auctions at eBay.com -- and other online sites -- actually is creating a new way of life for many. Online entrepreneurs are springing up once again, as if it were the boom era of the 1990s, this time selling goods nationally with the same relaxed air of an old fashioned flea market...Read more

Security Improvements Urged to Boost E-Commerce
Better IT security and identity management is needed if online commerce and e-government services are to succeed, according to RSA Security chief executive Arthur Coviello...Read more